Yokohama Mandarin Hotel
045-243-3131
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  2. Frequently Asked Questions

Frequently Asked Questions

■About breakfast■

Breakfast is usually served in buffet style, but due to the influence of the Corona
I am refraining from doing so indefinitely.We apologize for any inconvenience caused to our customers.
Thank you for your understanding and cooperation.
Currently, we offer a table service that allows customers to choose between Japanese and Western dishes.

  • Foreigners who do not have an address in Japan

    When staying for "foreigners who do not have an address in Japan" according to the laws and regulations established by the Ministry of HealtContinue reading
  • About breakfast Menu change in Corona

    Breakfast is from 7:00 am to 10:00 am (last order 9:30 am).It is a choice plate of Japanese and Western dishes.
    Very popular by word of moutContinue reading
  • Q Do you have a microwave?

    It is available in the lobby on the 1st floor.
    It is available 24 hours a day.
  • Q. Arrival is late, but check-in is okay until what time

    The front desk staff is on duty 24 hours a day.
    Check-in is possible at any time, but if you arrive after 22:00 or if the scheduled arrival Continue reading
  • Q. How long does it take to reach Chinatown?

    It is about a 40-minute walk from the hotel to Chinatown.
    【Electric train】
    8 minutes walk from Hotel- Sakuragicho Station
    Get off at IshikawContinue reading
  • Q. Is there an internet environment in the room?

    A. All guest rooms are Wi-Fi compatible. ID / password
    Located on the desk in the room or near the alarm clock near the bed.
    In addition, a Continue reading
  • Q, can you measure the humidifier?

    【Humidification vessel 】It can be rented.However, since the number is limited,
    We do not accept advance reservations.
    It is an application aContinue reading
  • Q. Parking lot inquiries

    ◆We do not accept advance reservations for the parking lot◆
    Information in order of arrival.
    【Fare】 Guest \ 1,200-] From 13:00 to 13:00 the Continue reading
  • Q. Is there a convenient means of transportation for Yokohama Sightseeing in Yokohama Sightseeing?

    A. Yokohama City Transportation Bureau"Minato Burari Ticket" ・"Minato Burari Ticket Wide"
    There is a sightseeing route to go around.

    【MinatContinue reading
  • Q. How old is it okay to sleep together?

    【principle】
    Limited to children under elementary school age.(One adult can sleep with one person.)
    If you have 2 children and 1 adult, you wContinue reading
  • Q. Where is the nearest station

    【Electric train】
    JR Keihin Tohoku Line minutes walk from Sakuragicho Station JR Keihin Tohoku Line.(Exit from the south ticket gate and headContinue reading
  • Q. Can you keep my luggage in advance?

    Luggage can be stored at the front desk.
    Please come to the front desk before check-in.
    At that time, when you confirm your reservation, we Continue reading
  • Q. What are the check-in and check-out times?

    Check-in time is available from 14:00 pm.Check-out is until 11:00 the next morning.
  • Q. Is there a curfew?

    We do not provide.The front entrance of the lobby is available 24 hours a day.Please leave your room key at the front desk when you go out.
    Continue reading
  • Q. When should I pay the accommodation fee?

    The hotel has an advance payment, so you will have to pay at check-in.
    If you wish, we can make a pre-payment, so please contact us by phoneContinue reading
  • Q. Can I send my luggage to the hotel?

    Please enter the check-in date and guest name in the remarks column of the delivery form.
    We will keep it at the front desk until check-in oContinue reading

Reservation / Inquiry

If you have any questions, please contact us.

045-243-3131(Hotel representative)

045-325-8788(Restaurant)